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AirTreks Values

Our values are important to us, and we’d like to share them with you!

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TSA Secure Flight begins today…Potential problems

The TSA’s new program, Secure Flight,  will begin today and I am worried. (Please see yesterday’s post or visit the TSA press release to read more about this program.) I won’t go into my personal, political beliefs about this, but I see some problems with implementation and enforcement of their procedures.

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TSA and your FULL name on your flight reservations….

On May 15th, airlines will be required to provide the full name of each passenger to the TSA. Your name, as it appears on your reservation, must match the Government Issued Photo ID you will be presenting to check-in EXACTLY.

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It’s the end of the world as we know it, and I feel swine.

Current information regarding travel and swine flu.

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Swine Flu: Top 5 Reasons Not to Panic

Doctors dealing with swine flu have to dance between informing the world so people can protect themselves and causing people to visit doctors for anxiety attacks instead of the flu. Despite the rising numbers, many public health experts say they aren’t too worried for now.

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Online resources for tracking swine flu

Here are the sites we recommend turning to for current information about the swine flu.

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Customer Service: Part Four

How to best use customer service.

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Customer Service: Part Three

When customer service sends you back to the airline.

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Customer Service: Part Two

What customer service is not.

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Customer Service: Part One

We are your advocate.

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We’re on Facebook!

Keep in touch with AirTreks via Facebook!

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Airlines in the News…

A “pay-to-go scheme” by one airline and more.